The pre-paid data SIM card is indeed exactly that; pre-paid. Therefore you’re always in control of your spend. However, we would always recommend that you manage your data consumption closely to avoid any "bill shock" or prepaid credit rapidly being used up.
eKIT provide an online account so that you can manage your usage and expenditure. Please note that any and all data consumption is the responsibility of the end user and will be charged for in the appropriate manner.
Initial data included on the SIM is vlaid for 14 days and bundles purchased thereafter have a validity period of 14-30 days, depending on bundle size, once activated. Any new bundles purchased will activate once existing credit has been used up or reaches it's 30 day validity period. Adding a different zone bundle will replace the exisiting bundle immediately. The SIM will remain active for 12 months after last use but a further bundle must be applied before 12 months to keep it valid.
No, there are no monthly fees if not in use but the SIM will expire 12 months after last use.
Pre-paid 3G Data is available in 120 countries.
Tip 1: Please refer to the coverage list for countries covered.
Tip 2: 3G offers generally good coverage in most destinations but it is not 100%
Tip 3: The majority of GPRS phones can download data at speeds of up to 24kbps (kilobytes per second), and upload data at speeds of up to 14 kbps. 3G speeds are generally significantly faster than GPRS (although they vary by handset model). If you wish to use your phone for accessing the internet and responding to email, we recommend purchasing a 3G phone.
Tip 4: Many smartphone handsets automatically run applications that will use data such as push email, weather applications, location services, etc. We recommend that you disable automatic applications on your smartphone when roaming.
First and foremost we'd recommend our MiFi device for simple plug and play usage. Alternatively the data SIM cards will work in most unlocked; dongles, tablets, smartphones, or MiFi devices. Tethering is possible with the data SIM but is not guaranteed and may require network support on configuration. Certain devices may not allow tethering and some networks also block the activity. For tethering we'd always recommend the use of a Mifi device.
Unfortunately the eKIT data SIM card will not work in a Blackberry handset.
This can happen due to one of 3 reasons:
The speed can vary depending on the strength of the signal. On average, the connection speed is 5.6Mbps but can reach a maximum of 7.2Mbps.
Yes you can. The SIM will roam in the UK but this also activates the initial bundle.
We would always recommend that you contact the network (eKIT) first since they can provide technical assistance. If you need support with billing, technical problems, PIN and PUK numbers eKIT provide a 24/7 Freephone number for use in the UK: 0800 376 2370 if you are outside the UK click here for other local Freephone numbers.
No, it is for data only - unless you are using voice or text apps.
Please contact eKIT directly, or dataroam.co.uk, on the details provided in your pack. They will be able to bar your SIM and prevent any further spend.
No, your eKIT data SIM card card logs in automatically.
The SIM card has a UK (Jersey Telecom) +44 07 number and this is printed on the SIM card holder - this should be used to log into your account but cannot receive or make calls.