1.2 The Customer can access the dataroam home page and browse the website at www.dataroam.co.uk without disclosing any personal data, apart from the information collected by cookies that dataroam uses (see paragraph 5, below).
2.1 Personal information will only be collected with the Customer's consent.
2.3 dataroam may disclose or receive personal information or documents about the customer to/from other companies within the dataroam group, its authorised carriers and its service providers
2.4 dataroam may be required to disclose personal information or documents about a customer if required to do so by law in the prevention of criminal activities in accordance with applicable legislation.
3.1 dataroam will take all reasonable steps to ensure that personal information that is held is accurate, complete and up to date.
4.1 dataroam, other dataroam group companies, its authorised carriers and service providers will use the Customer's personal information for the purpose of administering dataroam's relationship with the Customer, such as, order fulfilment, verifying the customer's identity, payment card verification and delivery address, authorising debit/credit card payments and processing any other transactions authorised by the Customer. dataroam may also wish to inform Customers of special offers, undertake product or customer research/development and provide other marketing information to the Customer which dataroam thinks the Customer may find of interest. If a Customer does not wish to receive any marketing information they may request that their details are excluded from any promotional activity by contacting dataroam at the address at paragraph 9 below.
4.2 Information Use
Personally identifiable information is collected and used by dataroam for five general purposes:
4.3 Information Sharing
5.1 A small file may be written to the Customer’s computer when the Customer visits dataroam’s Websites. This file is called a cookie which will help the Website to store information during the Customer’s visit to the site. The cookie itself will only contain an anonymous identifier which is then linked to data stored by dataroam at their data centre. Any personal information gathered and stored is solely for the purpose of completing the transaction or visit to the website. Such information is not then collated or passed to third parties. The information is always passed in an encrypted form and stored on the server-side only – personal information is not stored in the client-side cookie on the Customer’s computer. The Customer can set their computer browser to reject cookies but this may preclude the Customer’s use of certain parts of the Website.
6.1 dataroam uses Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but dataroam. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
6.2 Notwithstanding paragraph 6.1, dataroam cannot guarantee the protection of Customers' personal data transmitted electronically due to the nature of the internet. Customers should be aware that when personal information is disclosed on the internet it may be collected by another user and may result in unsolicited messages from other internet users or result in Identity fraud
7.1 The Customer has the right to request a copy of the personal information dataroam holds about them (a fee of £10.00 would apply) Please address such requests to dataroam at the address in paragraph 9 below.
8.1 dataroam is committed to a zero-tolerance, anti-Spamming policy.
Under this policy, we prohibit:
The dataroam web site contains links to other web sites. dataroam is not responsible for the privacy practices of sites owned and operated by other companies. When the customer leaves the dataroam web site, please read the privacy policies of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by dataroam.
The Data Protection Officer
t: +44 (0) 1904 616 678
f: +44 (0) 1904 628 045