USA Pre-Paid Data SIM card FAQ's

data sim faq'sHere is a list of the most Frequently Asked Questions. If you still can not find the answer to the question your are looking for please do not hesitate to contact us

Can you make and receive calls using the SIM in a Smartphone?

Yes you can! In fact the SIM offers some brilliant rates for voice and SMS. Click here for more info.

How do I top-up?

Once you have purchased your SIM card we will provide you with access to the online portal. Topping up is extremely simple and can be done via a UK VISA card or PayPal (PayPal is not available to UK based customers).

What is the validity of the USA Pre-Paid Data SIM card?

You have 30 days either from when you have used up your airtime or when your service ends (after the 30 day period) to refill your account before you lose your phone number. If you wish to prolong the life of your SIM card you can top-up online from the UK. 

What network is the SIM connected to and what is the coverage?

The USA Pre-Paid SIM card belongs to the RedPocket Mobile network which uses AT&T for coverage: USA Data SIM 3G Coverage.

Can the SIM card also be used to make and receive calls?

Yes, it can. For further information please refer to our Smartphone plan page.

Can the SIM be used outside of the US?

The USA SIM includes domestic roaming within the 50 United States, Puerto Rico and the US Virgin Islands at no additional charge. However it does not support international roaming.

Device compatibility

First and foremost we'd recommend our MiFi device for simple plug and play usage. Alternatively the USA data SIM card will work in most unlocked; smartphones.

Can the SIM be used for tethering?

Unfortunately the USA SIM card will not allow data tethering. In less technical terms this means that it can't be used in a Smartphone to create a WiFi hotspot. If you wish to share your data connection please use a MiFi device.